Ecommerce Features Check List

E-commerce Solution Platforms provide varied features as listed below :

Ecommerce Site Management
Website building, design and style
Free Templates and widgets
Domain Name
Hosting and Security
Mail Hosting
Content Management System (CMS)
User Accounts, roles and permissions
Third-party solutions Integration (Web Services API)
Mobile Version or Mobile App
In-Built Blog
SSL Certificates
CAPTCHA functionality
Administrator and User Accounts, Roles and Permissions
Multiple Language Support
Custom 404 page
SEO Friendly URLS
Privacy options
Legal Information and FAQ page

 

Checkout, Payment and Shipping
Single-Page Checkout
Express (Guest) Checkout
SSL Security Support
Payment Gateway Integration
Per Order and Per Item Flat Rate Shipping Option
Real Time Shipping Rates (from UPS, FedEx, USPS)
Free Shipping Options
Hybrid shipping for real-time and flat rates
Drop Shipping
Gifting Options and Registry
Gift Wrapping and Gift Message Management
Multiple Ship to
Manage Shipping by Weight and Destination
Credit Card Transaction Options
Online Tax and Shipping Calculation and Management
Multiple Shipments on Single Order
Customer Login Accounts and address books
Online Order Tracking from Customer Account
Refunds
Return Management Authorisation (RMA)
Destination Country Management and Multiple Currencies
Custom Terms & Conditions by country
Currency Converter
Payment Installments
Save Shopping Cart
Print invoices, packing slips and shipping labels

 

Catalog and Product Management
Add/Export/Import Products/Categories
Login and Password Protected Viewing
Inventory Control and Management
Product Reviews and Tags Management
Product Navigation and Comparisons
Advanced Configurable Search Options
Product filtering and Dynamic search results
Breadcrumbs for easy navigation
Recently viewed/Compared products
Configurable, Bundled and Grouped Products
Downloadable/Digital Products
Virtual Products
Customer Personalized Products
Media Manager with automatic image resizing and watermarking
Functional product images with zoom-in capability
Multiple Images Per Product
Related Products
Stock availability
Add to Wishlist and add comments option
Configurable Saved Cart Expiration
Cross-sells, Up-sells and Related Items
Popular Search terms

 

Marketing and Promotion 
Marketing Tools
Search Engine Optimisation (SEO)
Email marketing
Social media Sharing and Integration
Product Ads
Multi-channel Marketing
Reward Points
Coupons and discounts
Affiliate Program
Newsletter Subscription Management and Review mails
Gift Cards
Customer Segmentation, Targeted Promotions & Merchandising
Product information sharing through social network or email
Product Video Testimonials
Promo Codes
Polls
Minimum Advertised Price (MAP)

 

Customer Service
Email Notifications and Support
RSS Feed
Customizable Order Emails
Customer Accounts
Order tracking
Live telephone support
Live Chat support
Contact us form
Ticketing support
Online Community Forum
Order History
Status Updates
Email auto-responders

 

Reporting and Analytics
Integration with Analytics APIs
Admin Report Dashboard
Total Sales and Returns reports
Tax Reports
Abandoned Shopping Cart Reports
Best Viewed Products Reports
Top Sold Products Report
Stock Report
Onsite Search Terms Report
Product Reviews and Tags Report with RSS Support
Coupon Usage Report

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